As announced earlier on this forum I had promised to get into contact with the general manager for Konica Minolta on the first frame black problem. I have explained the seriousness of the problem and the general emotions that this has been causing for ALL Konica Minolta/now Sony users. I expressed some 4 weeks ago that a solution was upcoming. Well here it is.
I hope through a series of e-mails with Sony management to have contributed getting the seriousness of the problem on the managememtn agenda within Sony. Quite likely my contribution was not the only one, so let me downplay the role.
Anyhow, through this reliable source (global customer support management of Konica Minolta, located in Japan/Tokyo, now Sony) I have heard the following via an e-mail I received today:
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Dear Dr. van. Velzen,
I will give you the latest information for the action of ?first frame back problem?. Important notice for it will be put on Konica Minolta global website at 3:00 am tomorrow, 3. 2. 2007, by your watch. I am not quite sure whether the translation to European languages other than English will be in time or not at that moment, however I am quite sure that you can find it in English. Please access and view the consumer products site of Europe,
http://www.konicaminolta.eu/products/consumer_products/, chose "Importance Notice for Owners of Digital Cameras!" and then "English". I am sorry for waiting you so long.
Please take care not to miss this opportunity to get your 5D and 7D back in order.
Best regards,
Peter